Climb the Ranks in the This Is Vegas VIP Club

Every player at This Is Vegas starts on the entry tier the moment their account is verified. From there, your status moves up based on how often and how consistently you play across our pokies, table games and live dealer rooms. There's no need to chase anything or track spreadsheets. The system watches your activity in the background and moves you up automatically when you hit the next tier.

The Tier Structure, In Plain Terms

We keep the structure simple: a handful of tiers, each one unlocking a bit more than the last. We won't quote exact thresholds or point values here because they can shift with promotions, but the shape of the club looks like this.

Built Around Australian Time

A VIP program only matters if the person on the other end is actually reachable when you need them. That's the whole point of running support on Australian time zones. Gold tier and above get a named contact who understands AEST and AEDT scheduling, so you're not stuck waiting through a US overnight shift for a withdrawal query. Platinum and Diamond players get extended-hours access, which in practice means your VIP host works around footy finals, long weekends and the odd late Friday night session, not against them.

Faster AUD Payouts as You Climb

Withdrawal speed is one of the most visible perks of moving up the tiers. Entry-level players go through our standard verification and payout queue. Silver and Gold players get bumped ahead in that queue. Platinum and Diamond players get their withdrawal requests flagged for expedited handling, which matters most when you're cashing out through PayID and want the funds sitting in your bank account without a long wait. None of this changes the payment methods available to you: PayID, POLi, Visa, Mastercard, Bitcoin, Tether and Neosurf all work the same way regardless of tier, it's the processing priority that shifts.

Personal Contact, Not a Ticket Number

Below Gold tier, support runs through our standard live chat, which is already staffed in plain English on Australian hours. Once you reach Gold, you're assigned a contact who gets to know your play style and preferences, so you're not re-explaining your account history every time you get in touch. Platinum and Diamond add a full VIP host relationship: someone who can flag upcoming promotions relevant to you, help with larger transaction queries and generally act as a single point of contact instead of a queue.

Other Perks Along the Way

• Birthday and seasonal bonus offers that scale with your tier, always with T&Cs attached
• Early or exclusive access to selected pokie releases from studios like Betsoft and Rival Powered
• Occasional invitations to time-limited promotions built around AU public holidays
• Higher comfort levels on deposit and withdrawal handling as trust builds over time
• A dashboard view of your current tier and progress, so there's no guesswork

Getting Started

There's no separate sign-up for the VIP Club. Every new account starts on the entry tier automatically once it's verified, and progress builds from your regular play across pokies, table games and live dealer rooms. If you're weighing up the welcome offer before you dive in, the Bonus page covers the current deposit match and free spins terms. For a look at deposit and withdrawal options, including how PayID and crypto payouts work at each tier, check Payments. Curious about the slot library that counts toward your tier progress? Start with Pokies. When you're ready, register and your VIP journey starts from your first verified deposit.