Your Data, Handled Straight at This Is Vegas

When you register at This Is Vegas, we ask for basic identity details: full name, date of birth, residential address and email. This isn't optional paperwork. Under standard industry practice for real-money gaming, we need to confirm you're 18 or over and that the person playing matches the person on the account. We also log technical data automatically, including IP address, device type and browser, mainly to spot unusual login patterns and protect your balance from unauthorised access.

Verification data for AUD deposits and withdrawals

Because deposits and withdrawals run in Australian dollars through PayID, POLi, Visa, Mastercard, Neosurf and cryptocurrencies like Bitcoin and Tether, we collect payment-specific details tied to whichever method you choose. For PayID and POLi transactions this typically means bank account identifiers used to match the payer to the account holder. For card payments we hold masked card details, never full numbers, in line with standard payment security practice. For crypto deposits we log wallet addresses and transaction hashes so withdrawals return to a verified source.

Before a first withdrawal, and periodically after that, we may ask for a copy of photo ID, proof of address such as a utility bill, or a screenshot confirming a PayID or bank account is registered in your name. This is standard know-your-customer checking. It exists to stop fraud, confirm you're old enough to play and make sure winnings land in the right hands. It also protects you: if someone else tried to access your account, these checks are what stop a payout going to the wrong person.

What we do with your data

• Verify your identity and age before real-money play or withdrawals
• Process AUD deposits and payouts through your chosen payment method
• Detect and prevent fraud, duplicate accounts or bonus abuse
• Communicate account updates, security alerts and, where you've opted in, promotions
• Meet record-keeping obligations that apply to real-money gaming operators
• Improve site performance and troubleshoot technical issues on request

We don't sell player data to third parties for marketing purposes. Where we share information, it's with payment processors to complete a transaction, identity verification partners to confirm documents, and, where legally required, regulatory or law enforcement bodies. Game providers such as Betsoft, Rival Powered and Arrow's Edge receive gameplay data needed to run the pokies and tables themselves, not your payment or identity details.

Your rights over your own data

You can ask us at any time what personal data we hold on your account, request a correction if something's wrong (a misspelled name or an old address, for instance), or ask for your account to be closed and your data handled according to our retention rules. Some records, particularly transaction and identity verification history, need to be kept for a period after account closure to meet standard financial record-keeping practice. We'll tell you the retention period that applies if you ask support directly.

If you want to opt out of marketing emails and SMS while keeping your account active, there's an unsubscribe link in every promotional message, or you can ask support to update your preferences directly. Account security notices and payment confirmations aren't part of marketing and will still be sent, since they relate to protecting your funds.

Keeping your account secure on your end

We use encryption for data in transit and restrict internal access to verification documents, but security is a two-way street. Use a password you don't reuse elsewhere, avoid saving login details on shared or public devices, and log out properly after sessions, especially on the This Is Vegas app. If you ever suspect unauthorised access to your account, contact support immediately so we can freeze activity while we check what happened.

For related reading, see how deposits and payouts actually work on the Payments page, how welcome offers are tracked and paid out on the Bonus page, and the full account rules on the Terms and Conditions page. When you're ready, you can create an account and go through verification in a few minutes.